Mortgage Operations | CA, TX, FL
The Loan Processor is responsible for managing residential mortgage files from application through clear-to-close, ensuring accuracy, compliance, and timely communication with borrowers, loan officers, underwriters, and third parties. This role is critical to maintaining fast turn times, clean files, and a high-quality borrower experience.
Process residential mortgage loans including Conventional, FHA, VA, Non-QM, DSCR, Bank Statement, and ITIN loans
Review loan applications and supporting documentation for completeness, accuracy, and compliance
Collect, review, and analyze income, assets, credit, and property documentation
Submit complete loan files to underwriting and address all conditions promptly
Communicate effectively with borrowers, loan officers, underwriters, escrow, title, and insurance providers
Order and track third-party services (appraisals, VOEs, VODs, title, escrow, etc.)
Ensure all disclosures and documentation meet federal, state, and investor guidelines
Maintain pipeline accuracy and meet closing timelines
Update LOS (LendingPad or applicable system) with accurate and current information
Identify and resolve issues that may delay underwriting approval or closing
Minimum 2+ years of mortgage loan processing experience
Strong knowledge of mortgage guidelines and documentation requirements
Experience with LOS systems (LendingPad preferred)
Familiarity with TRID, RESPA, and compliance requirements
Ability to manage multiple files in a fast-paced environment
Strong organizational, communication, and problem-solving skills
Bilingual (English/Spanish) preferred but not required
